All work

01 · Master thesis

Designing an activities app with people with intellectual disabilities

A master's thesis built on WCAG AAA and the principle that no design decision is made without the people it's for.

My role
Lead designer & researcher
Context
Master's thesis · Chalmers
Partner
Föreningen Grunden
Year
2022
App home screen — What do you want to do?
App activity detail — football in Slottskogen

The shipped concept: a calm, high-contrast home screen with one clear question — Vad vill du göra? (“What do you want to do?”) — and an activity built around big, legible cards.

The background

Föreningen Grunden is a daily activities centre in Gothenburg for people with intellectual disabilities. It gives the people of Föreningen Grunden work experience, activities and community.

For my master's thesis in Interaction Design at Chalmers, my thesis partner and I set out to design an app that helps the people of Föreningen Grunden find and book activities and, through that, strengthen community and social participation.

The hard part wasn't the feature list. It was making something that genuinely worked for a group whose needs vary enormously, and who are too often designed around rather than designed with.

The last thing we wanted to ship was something that, in the end, wouldn't work for the people it was for.

A testing-first process

So we put user studies at the heart of the entire project. We spent the majority of our time on testing and iteration, on one firm principle: no design decision would be made without validation from the target group.

1
Immerse

Research & observation at the centre

We ran workshops, interviews and observations with actual users at Grunden, including people with visual impairments, memory difficulties and other cognitive variations. We learned the language, routines and barriers that never show up in a brief.

2
Frame

Define the users & their real needs

Cognitive factors and visual impairments meant accessibility couldn't be a layer added at the end. We made it the brief: it had to be readable, calm, forgiving, and obvious, for a wide spectrum of abilities.

3
Prototype

From paper to clickable

We sketched on paper and built low-to-high fidelity prototypes in Figma, deliberately rough at first, so testing could reshape them before we got attached.

4
The loop

Test → adjust → test → adjust…

Interviews, observations and hands-on sessions with participants. Between each round we changed the design, then brought it back. We kept going until people could complete tasks comfortably and on their own.

5
Validate

Confirm it works for the intended group

The final concept was evaluated against WCAG AAA and, more importantly, against reality, testing every key flow with the people it was designed for.

Designing to WCAG AAA

Many participants needed extra attention to accessibility because of visual impairments, memory difficulties and other cognitive variations, so we held the design to WCAG AAA — the highest level. It set concrete, checkable rules for text size, colour contrast, navigation structure and interaction patterns, and put clarity and predictability ahead of aesthetic complexity.

A

Generous type & contrast

Large text and strong navy-on-white / white-on-navy contrast that clears AAA, so the interface stays legible for low vision.

One task per screen

Big tap targets, icon + plain-language label, and a single clear action, reducing cognitive load and the chance of getting lost.

Calm, consistent patterns

The same layout, colours and navigation everywhere, so learning one screen means you've learned them all.

Friendly, not clinical

Soft light-blue cards and warm icons make the app feel inviting and safe rather than like an administrative tool.

A visual language of activities

Activities are coded with simple, recognisable icons and short words — so participants can recognise what they're looking for without reading dense text.

Musik
Natur
Spel
Pyssel
Fest
Film

What it taught me

Empathy. The result is an app that's functional, accessible and intuitive for a user group whose needs are frequently overlooked in digital product development.

The art of listening, and reading between the lines. It isn't always easy to say what you need, or what works best for you. That makes it all the more important to know what to listen for and to spot the pain points that aren't said out loud.

Next case

Making a satellite tool feel effortless

Satcube WebGUI